Frequently Asked Questions...

YES! Please feel free to share with family and friends by clicking the Facebook and Twitter links at the bottom of our site!
You will receive an email from with your downloadable link.
No, the video is a downloadable link that will be emailed to you.
Please be sure to add the domain to your safe senders list. If not added, we may be in your ‘spam’ or ‘junk’ folder or not received at all due to spam email block.
Yes, your child will see their name(s) displayed at the top of the screen once you enter the greeting code!
No worries, simply enter your information by clicking on the "Forgot Your Greeting Code?" link on our website. From there, you will be able to retrieve your greeting codes.
Yes! You can get as many as you need for each child or grandchild.

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